Shipment Policy

We ship the orders via Fedex / DHL.

Normally, we(seller) bear the shipping fee, that means, free shipping for buyer.

And, the following conditions will be borne by the buyer:

1. If tariffs arise in the recipient's country, but the tariffs will be paid by the buyer.
2. Due to the buyer's delay in delivery or modify the address resulting from the cost of the buyer will bear this part of the cost.
3. Due to buyers for their own reasons halfway to cancel the order, or the goods returned, this part of the cost borne by the buyer.

Handling Time: 

Ship out within 1-2 days after received payment

Delivery Time:

USA: 3-5 business days, Other Countries: 5-8 business days.

 

If any questions about shipment, please feel free to contact with us: info@braidsqueen.com . 

 

Helpful Hint: 

1.Normally, the local shipper deliveries package on workday( Mon. - Fri.), to ensure safe delivery of your parcel, so it is best for you to choose an address where you can receive package on workday as shipping address. It's best to keep your phone open during estimated time of arrival, because shipper might contact you via phone.

2.The shipping service we used is required to have the customer's signature for a successful delivery. So please make sure that you or your authorized person at shipping address. If we shipped to your shipping address and have a signature file, we do not take responsibility once the package is lost or stolen.